We offer free worldwide shipping on all orders. Orders are typically processed within 1-3 business days from one of our regional fulfilment centers. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. You will receive a confirmation e-mail with the tracking number once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail. We cannot be held accountable for any delays caused by the carrier.
Note that orders are only shipped when payment is confirmed as received. The shipping times indicated below are calculated based on the date the package leaves our warehouse, not from when you make the order. Days are measured in business days, not including weekends or holidays.
– EUROPE 3-10 days
– U.S.A & CANADA 10-20 days
– ASIA/AUSTRALASIA 10-20 days
– REST OF THE WORLD 10-20 days
We want you to be a happy, regular customer!
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. Physical addresses are preferred, as we are unable to guarantee the safety of items delivered to PO Boxes or Parcel Lockers.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you or someone else will be available to accept the package.
International customers sometimes have to pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Please contact your local government for specific details. By completing your order you agree to pay all applicable fees. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded. Please be aware that customers are responsible for payment of any local customs duties.
We can undervalue orders, or mark them as a gift.